About Us

Meet the team behind the tail wags.

Our Story

Hi, we're West Thorn Waggers, proudly founded in 2023 by Jess, a lifelong animal lover with a big heart for four legged (and sometimes two legged!) friends.

I've been walking dogs professionally for 2 years, and personally for over 6 years. Growing up surrounded by animals, I developed a deep respect and love for every creature in my care.

What started as a passion for dogs quickly grew into a trusted pet care service for Ponteland and the surrounding villages. These days, we don't just walk dogs - we care for cats, chickens, and even two cheeky piggies! We know that no two pets are the same. That's why every walk, visit, and cuddle is tailored to suit their individual needs.

At the heart of West Thorn Waggers are three simple values: compassion, reliability, and treating every pet as if they were our own. Because to us, they're not just animals — they're family.

For me, dog walking isn't just about exercise - it's about building a bond with your pet, based on trust, understanding, and plenty of love. Over time, that's led to a small but loyal family of clients who know their pets are treated as if they were my own.

Happy dog representing West Thorn Waggers care

Client Stories

Read the full stories from families who trust us with their beloved pets

I've been using Jess now for several months and couldn't be happier with the care and attention she gives Yogi my German Shepherd/Labradoodle cross. From the very first meet and greet I knew that he'd be in safe hands as it was clear Jess loved animals and would treat him as her own. Jess is reliable, punctual, a great communicator with regular updates, photos and notes after each walk which gives me peace of mind. I would highly recommend Jess and she has become a very important part of Yogi's life.

Lisa, Ponteland

Yogi - German Shepherd Mix

As soon as we met Jess we knew immediately that our 2 staffies would love her. Jess instantly took to them and it was abundantly clear that they loved her too. Jess has cared for our 2 dogs over the last 2 years, undertaking dog sitting with overnight stays and lots of doggy walks. George is a large dog, he can be a bit boisterous at times but Jess isn't phased by this at all, she has so much doggy knowledge and she's very passionate about her job caring for our dogs. We definitely recommend Jess, we feel so lucky and grateful to have found her.

Ami, Darras Hall

George & Ruby - Staffordshire Bull Terriers

Dale is always so excited to see her, and she manages his tigger like energy with patience, love and care. Jess provides excellent communication with regular updates and photos which gives me complete peace of mind when I'm at work. Her genuine love for animals shines through in everything she does, and Dale has formed such a strong bond with her. I couldn't recommend her services more highly.

Sue, NE20

Dale - Labrador

Why Choose Us

Personalised Care

Every dog gets individual attention based on their unique personality and needs, with regular photo updates.

Experienced & Certified

Fully insured, DBS checked, and trained in pet first aid for your complete peace of mind.

Local Knowledge

We know all the best walking spots, from quiet trails to social park areas around Ponteland.

Meet the Team

Jess, Owner of West Thorn Waggers

Jess

Owner & Lead Walker

Passionate animal lover with 2 years professional pet care experience and many more years owning animals. I founded West Thorn Waggers because of my love of animals and outdoors. 🐾

Narla, the golden retriever team mascot

Narla

Chief Treat Officer

Hello...my name is Narla but everyone calls me Noodle! I am in charge of making sure all the pups that have a fun time… I love treats and tennis balls 🎾

Douglas, the border collie team member

Douglas

Mis-Chief Officer

Hi my name is Doug but everyone calls me bug, I work behind the scenes as I am a little nervous of new pups. I am an avid collector of ‘antiques’, my collection currently houses 6 odd socks, 1 tv remote and 1 shoe 🧦